About Serena Gilpin:

Transformational leader in healthcare operations, known for turning frontline challenges into scalable, AI-powered solutions backed by research and results. 

Highlights

• Citizen developer building end-to-end solutions on Microsoft Power Platform when off-the-shelf tools fall short.

• Developed AI-powered recruiting platforms that cut hiring cycles by months.

• Experienced speaker and facilitator for leaders and frontline teams.

• Conducted groundbreaking research on reducing interviewer bias using AI tools.